What are Tips?
Tips, also known as gratuities, are voluntary payments made by customers to service workers to express appreciation for exceptional service. While tipping customs vary across cultures and industries, the underlying principle remains the same – rewarding good service.
Why Tip?
Customers tip for various reasons, including acknowledging excellent service, encouraging better performance, and showing gratitude. Tipping is also a way to incentivize workers in industries where wages may be low, such as the hospitality and service sectors.
Tip Etiquette
- Tip according to quality of service
- Tip based on the industry standard (usually 15-20%)
- Consider tipping even for small services
Case Studies
In a study conducted by Cornell University, it was found that wait staff who received tips were more likely to provide better service and increase customer satisfaction. Another study by Harvard Business Review revealed that customers who tipped were more likely to receive better service during their next visit.
Statistics
According to a survey by CreditCards.com, 50% of Americans always tip their servers at restaurants, while 35% tip their hairdressers. On average, Americans tip 16-20% in restaurants, 15-20% for taxi services, and $1-2 per drink at a bar.
